Shipping Policy for Trysaliz
Effective Date: January 17, 2025

At Trysaliz (https://trysaliz.com), we are dedicated to delivering your luxury handbags in a timely, secure, and efficient manner. This Shipping Policy outlines the terms and conditions for all shipping and delivery services provided through our website. By placing an order with Trysaliz, you agree to the terms described below, designed to ensure transparency and compliance with Google AdSense policies.

1. Shipping Destinations

We currently offer shipping to locations within the United States. International shipping may be available in the future, and updates will be reflected in this policy.

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Orders must include accurate and complete delivery information to ensure successful shipment.

2. Processing Times

All orders are processed Monday through Friday, excluding public holidays.

  • Standard processing time is 1-3 business days after order confirmation.
  • Orders placed after 5:00 PM EST or on weekends will be processed on the next business day.

During peak periods, such as holidays or sales events, processing times may be extended by an additional 1-2 business days. Customers will be notified of any delays.

3. Shipping Methods and Costs

We offer a range of shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Delivery on the next business day if the order is placed before 12:00 PM EST.

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final shipping cost will be displayed during checkout.

4. Free Shipping

We offer free standard shipping on orders over $200 within the United States. This promotion may be subject to change, and specific terms will be outlined during promotional periods.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions for monitoring the status of your shipment.

  • Tracking information may take up to 24 hours to update.
  • Customers can track their orders directly on the shipping carrier’s website using the provided tracking number.

6. Delivery Times

Delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or high shipping volumes.

  • Trysaliz is not responsible for delivery delays caused by the shipping carrier or external circumstances.
  • If your package has not arrived within the estimated timeframe, please contact us for assistance.

7. Signature Requirements

For orders valued over $300, a signature may be required upon delivery to ensure secure receipt.

  • If no one is available to sign for the package, the carrier may leave a notice with further instructions.

8. Damaged or Lost Packages

If your package is lost or arrives damaged, please notify us within 7 days of the delivery date.

  • For damaged items, include photos of the package and product when contacting customer support.
  • We will work with the carrier to investigate and resolve the issue.

9. Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide accurate and complete shipping information.

  • Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refunds or reshipments.
  • Additional fees may apply for re-routing packages to the correct address.

10. Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or regulations. If an item in your order is restricted, we will contact you with alternative options.

11. International Orders

Currently, Trysaliz only ships within the United States. For future updates regarding international shipping, please refer to this policy or subscribe to our newsletter for announcements.

12. Returns and Exchanges

For information about returning or exchanging a product, please refer to our Refund and Return Policy. Items returned due to incorrect delivery addresses or refusal to accept the package are subject to return shipping fees.

13. Updates to This Policy

Trysaliz reserves the right to modify this Shipping Policy at any time. The most current version will always be available on our website, with the effective date clearly indicated. Customers are encouraged to review this policy regularly to stay informed of any changes.

Contact Us

If you have any questions, concerns, or special requests regarding shipping, please reach out to us:

Email: support@trysaliz.com
Phone: (205) 555-1234
Address: 2200 Pelham Rd S, Birmingham, Alabama

Thank you for choosing Trysaliz. We are committed to ensuring your products are delivered with care and precision.